Hi guys,
I hope you all doing well and your loved ones as well.
While the team posted an update on the new A500 cases project that is now going up to pace with molds being almost done and hopefully production within next 2 months, Marek Szlachcikowski tagged me on one of this post.
I'd like to take the opportunity to thank him here.
https://www.facebook.com/groups/amigauniverse/permalink/308075343089968/
First thing, I'd like to apologize for not connecting to your forum more often.
With all what happened since 2020 and still ongoing now, I must admit that my level of stress was raised quite a lot on my professional side.
Following Marek's comment,
I understand that lots of you guys might not follow the campaign update page on IndieGoGo, where the team and I share all the latest news. Even you're into this as PPA.PL group, you
need to follow campaign updates to get the latest info. Even if its not much recently. There is at least 1 updates each months (give or take few days)
https://www.indiegogo.com/projects/new-compatible-keycaps-for-amiga-classics-2#/updates/all
The campaign update page is the central location for updates and information.
But as a group or as individual, you an also contact the team by using the contact form on our website:
https://www.a1200.net/contact/
Now with the current situation with Keycaps
Let me start with the timeline since the Kickstarter campaign.
- The KS campaign ended mid
Jan'17
-
July'17, the mold made by our partner produced V shaped keys. An error in the design that went through.
Our partner had to make new molds of course.
- Between
Sept'17 & Aug'18 we went into language layouts and countless labels iterations
It is also Aug'18 we decided to deliver keycaps on a plastic panel, instead of delivering in a simple plastic bag.
-
Sept'18, Batch#1 mass production started for all US/DE/FR/UK layouts in White/Black/CD32 theme and Transparent sets.
We decided to produce in two batches, as to produce all colors would have taken way more additional time.
Retrospectively now, I am glad we decided on this. At the time we weren't aware of the misprints yet so it gave us a change to replace your wrongly printed keys in fact.
-
Jan'19, Batch#1 Merchandise is on board and sailing toward our UK warehouse.
-
Feb'19/(19/20), Batch#1 keys reached warehouse and dispatch to contributors starts.
The same week we dispatch the keys, we are realizing that several boxes of full black sets and translucent sets had issues.. we could not send those sadly.
At the same time we are receiving feedback from backers informing us that some of their keys had misprinted labels...
It was quickly understood we had to replace those, and so we did.
(at this point, some of you are still waiting for replacement keys. But this is normal since we need those to be manufactured.. and we're currently waiting).
We replaced a total of around 1200 keys (as in single keys. not full sets.)
It was also decided we had to fix this label printing issues with the printing manufacturer.
(They are two factories, one injects the keys, another one prints them. Keycaps are transported in between).
- From
June'19 to Dec'19, we've built the remaining language layout panels for printing, and we've also fixed all the printing issues we got from contributors feedback from Batch#1.
Also, in
Oct'19 we were present at Amiga'34 to display the latest keycaps sample at the time including the new German layout.
- End
Dec'19 we were waiting for our manufacturers to inform us on the mass production schedule for Batch#2.
- After Christmas and New year festivities, Mid Jan'20 I was informed from our PM that we'd had to wait a week more as she couldn't share any timeline with us within the week and that we should wait the following week.
- End
Jan'20, we got the news about the pandemic which had hit China at first of course.
At this point of time, you have to understand we're most probably the tiniest customers for those factories.
I live in Singapore as some of you might know. My neighbors who have family in China did not had any news for weeks..
== From this very point in time, both project are at full stop! Keycaps and A500 Cases.
- In
March'20, we informed contributors through the campaign update page that we didn't had anything in sight regarding when our keycaps could be manufactured. Curiously, we had the feeling the A500 case project might somewhat kinda move a bit in a not too distant future.. (well, that started to happen in September'20!)
- Fast forward to
Sept'20; A quick chat with our two PMs in CN, and we understood that when the time comes we'd have a chance to produce keycaps, it would be best for us to have less colors to avoid being pushed back even further. We understood the reason why this was gently suggested (in a chinese way).
For each color change, molds and press needs to be cleaned inside out. It takes 3 to 4 days.
Having less colors and they'd agree to produce our keycaps as soon as possible.
In the meantime, and this is important to understand, the printing factory which is usually manufacturing parts for pharma, turns its lines to covid support.
At the very same time CN government is requesting for hundreds of factories and companies to support the effort.
However,
with the reduction of colors we now know that injecting the keycaps will be way swifter than before, and this is where all the team thanks you again guys because this will actually be of help when production time arrives in a few weeks or couple months from now.
Also,
Sept'20 is when we got news from our PM in UK informing us that A500 case project will be able to slowly move again. At the time, the CnC prototype was waiting on a cupboard since January for the fitting tests to be done!
In the mean time we didn't any info yet about keycaps production and when it could happen.
We only knew that with less colors we'd be able to manufacture faster, so that label printer also get them faster.
- Oct/Nov/Dec'20 - We received quite few updates and nothing new really. We knew we were waiting and the time would come. Also in the meantime the pandemic started to pic up again in europe.
As I said earlier, I live in Asia and my borders are closed since Jan'20. No one can come in nor go out.
(Today May'21, this is still the case).
- Jan/Feb/March'21 - We got news that one of the production line will be retrofitted to attend to conventional customers.
This is good news, since we're in this group!
- We're now May'21 and we're now on the queue. Alas, we can't yet communicate any ETA for now. None were communicated to us. The only thing I know is that it moves and Keycaps are almost visible from where I stand.
If you'd ask me last year in September or December about when your keycaps would be done?
I'd answer I had no clue.
Today is different, because I know things are moving up again.
And the proof of this is the progress we recently made on with the A500 cases.
I understand some of you might still not understand why we need to wait a bit more. Or why we haven't decided to work with another factory for the labels etc..
The thing is that its not that easy to change and move to another factory.
When we've done all those label printing tests, our PMs in China got few samples from a couple other factories.
I can assure you guys don't want to see the results. The tests we've done were laser etching and dye sublimation.
Seing the bad test results (shared through campaign updates as well), we went back to pad printing and stayed with current partner.
Also, we can't move all pad printing tooling to another factory as everything is custom and would generate additional costs.
The other hidden "cost" lies in the experience any other factory wouldn't have with our keycaps as these since our set is all custom too.
It is quite late here and I hope these words helped to secure most of you guys who were worried.
Couldn't believe I'd write that much and I'm sorry if this is too long.
But like Marek pointed out, maybe I owed you that much guys.
I'll try to come here more often to answer your questions, but in the mean time guys;
Please do not hesitate to
-
Follow campaign updates on the campaign page.
-
And to contact us directly through the contact us form on our website.
Thank you all again for your tremendous patience guys,
All the team really appreciates it, and myself even more.
Cheers,
Phil
PS:
If some of you are waiting for A500 cases,
I'd suggest to follow the campaign update page as well, and the
youtube channel too ;)
Here's the discussion between Marek and I
Ostatnia aktualizacja: 07.05.2021 20:49:30 przez amenophis
Ostatnia aktualizacja: 07.05.2021 20:50:36 przez amenophis